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Privacy Policy

Effective Date: August 06, 2025

Last Updated: August 06, 2025

 

1. Introduction

Welcome to Untamed Trading Co. LLC (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.untamedtrading.co (the “Site”) and purchase our products. By using our Site, you agree to the collection and use of your information in accordance with this policy.

 

2. Information We Collect

We collect the following categories of information:

a. Personal Information You Provide: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, shipping/billing address, phone number (if provided), and order details.

b. Payment Information: We do not store or process your full payment information directly. Payments are handled securely by third-party processors (such as Stripe, PayPal, or other PCI-compliant platforms).

c. Automatically Collected Information: When you visit the Site, we automatically collect certain data using cookies and analytics tools: IP address, browser type and version, device type, pages visited, time spent, referring/exit pages, and general location.

d. Cookies and Tracking Technologies: We use cookies to remember user preferences, track site performance, analyze traffic, and customize content and advertising. You may disable cookies in your browser settings, but some features may not work properly.

 

3. How We Use Your Information

We may use your information to process and fulfill your orders, communicate with you, send promotional emails (if opted in), improve our Site, prevent fraud, and comply with legal obligations.

 

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with service providers (e.g., payment processors, shipping carriers), marketing tools, legal authorities, or in business transfers such as a merger or acquisition.

 

5. Email Marketing and Communications

You may receive occasional promotional emails from us. You can opt out at any time using the unsubscribe link. Transactional emails are not subject to opt-out.

 

6. Data Security

We implement reasonable safeguards to protect your data, but no system is 100% secure.

 

7. Retention of Data

We retain personal data as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

 

8. Children’s Privacy

Our website is intended for individuals 18 or older. We do not knowingly collect information from children under 18.

 

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or object to processing your data. Contact us at support@untamedtrading.co to exercise your rights.

 

10. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked on our Site.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new 'Last Updated' date.

 

12. Contact Us

If you have any questions, contact us at:



Untamed Trading Co. LLC
Email: support@untamedtrading.co

Terms of Service

Effective Date: August 06, 2025

Last Updated: November 04, 2025

 

1. Overview

Welcome to Untamed Trading Co. LLC (“we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our website located at www.untamedtrading.co (“Site”) and your purchase of our products. By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use our Site.

 

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Site or purchase products. By using the Site, you represent and warrant that you meet these requirements.

 

3. Products & Descriptions

We sell handcrafted silicone sculptures intended for display and artistic enjoyment. Each product is unique, and minor variations in color, texture, or detail are natural and expected. All product descriptions are provided for informational purposes only. We reserve the right to modify or discontinue products at any time without notice.

 

4. Pricing & Payment

All prices are listed in USD unless otherwise stated. We accept payment through third-party providers such as Stripe, Shopify Payments, PayPal, or others. By submitting your payment information, you authorize us to charge the full order amount, including applicable taxes and shipping fees. We reserve the right to cancel or refuse any order at our sole discretion.

 

5. Shipping & Fulfillment

We ship to eligible locations using the carrier and method selected at checkout. Shipping costs and estimated delivery times are displayed during checkout and may vary by region. Once an order has shipped, risk of loss transfers to you. We are not responsible for delays caused by carriers, customs, or other external factors.

 

6. Returns & Refunds

All sales are final due to the intimate and personal nature of our products. We do not accept returns or exchanges unless the item is defective or damaged upon arrival. If your item arrives damaged, contact us at support@untamedtrading.co within 7 days of delivery with your order number and photos of the issue.

 

7. Intellectual Property

All content on this Site—including logos, product names, artwork, photos, graphics, and written material—is the property of Untamed Trading Co. LLC and protected by copyright and trademark law. You may not reproduce, copy, modify, sell, or distribute any of our content without written permission.

 

8. User Conduct

You agree not to use the Site for any unlawful or prohibited purpose; submit false or misleading information; interfere with the security, integrity, or functionality of the Site; or attempt to gain unauthorized access to the Site or any related systems.

 

9. Disclaimer of Warranties

Our Site and products are provided “as is” and “as available.” We make no warranties or representations of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or accuracy or reliability of any information. We do not guarantee that the Site will be uninterrupted, error-free, or secure.

 

10. Limitation of Liability

To the maximum extent permitted by law, Untamed Trading Co. LLC is not liable for any indirect, incidental, or consequential damages, including but not limited to lost profits, loss of data, or emotional distress arising from the use or inability to use our products or website.

 

11. Indemnification

You agree to indemnify and hold harmless Untamed Trading Co. LLC, its owners, affiliates, employees, and partners from any claims, damages, or expenses arising out of your use of the Site or violation of these Terms.

 

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in Florida.

 

13. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new 'Last Updated' date. Continued use of the Site constitutes your acceptance of the updated Terms.

14. Responsible Use of Our Products

All items sold by Untamed Trading Co. are artistic silicone sculptures and novelty products. While each piece is crafted with body-safe materials and care, customers are solely responsible for their safe and appropriate use.

By purchasing or using our products, you agree that:

  • You are responsible for inspecting, cleaning, and handling all products safely. Discontinue use if damage or defects appear.

  • Our products are intended for novelty or display use. Any other use is at your own risk.

  • Untamed Trading Co., its owners, and affiliates are not liable for injury, harm, or damage resulting from misuse, modification, or improper care.

  • You are at least 18 years of age and understand that use is voluntary and at your own discretion.

Untamed Trading Co. encourages all customers to use common sense, proper hygiene, and care when handling our creations

15. Contact Us

If you have questions about these Terms, contact us at:

Untamed Trading Co. LLC
Email: support@untamedtrading.co

Untamed Trading Co. Field Guide & FAQ


What are the toys made of?

All toys at Untamed Trading co are made from platinum cure silicone. It's the same stuff used in medical applications and prosthetics, as well as all reputable to makers. It’s body safe, and extremely durable when cared for properly. We use a few different pigments and mica powders for the colors. All are lab tested to be body safe and free from any harmful ingredients.


Are your toys body-safe?

Of course, everything that leaves the shop uses nothing but the highest grade, lab tested materials possible. Every part of the process is done in a clean environment, and each toy is washed and packaged clean. We still do recommend a thorough wash with soap and warm water before use. 


How do you make your toys?

Each toy is hand mixed, poured, and finished one at a time, by hand. No mass production, no assembly lines. Just damn good toys made with care and supreme quality control. We take time, and pride in what we make. 


What firmness options do you offer?

You’ve got three choices, all poured in the same platinum silicone. It just depends how you like it:

  • Extra Soft (Shore 00-20): Feels plush and yielding, bends, folds, and moves with you for a gentle, forgiving play.

  • Soft (Shore 00-30): The perfect middle ground, still flexible, still squishy, but with just enough structure to feel defined.

  • Medium (Shore 00-50): Firm, steady, and bold. Holds every ridge and contour so you feel every bit of its shape.


What colors do you offer?

Currently we are starting with signature colors only. We’re working day and night to bring new stories, and new toys to the table. Eventually once we’re rolling full steam, we’ll begin doing custom color choices with solid color options, fades, and marbles. Stay tuned for more info on that very soon. 


What pigments do you use?

We use body safe pigments, and mica powders as the coloring on our toys. Each pigment and mica we use has been tested by independent labs by the manufacturers. We use these colors because they are safe, durable, won't fade or leach, and look damn good. The pigments give rich saturated colors, while the mica gives the beautiful shimmer and marbling.


How do I clean and care for my toy?

Toys that are cared for well will last for years to come, and on many adventures. Follow these tips to make sure it lasts as long as possible;

  • Store cool, dry and clean, not in the shower pls

  • Use only water based lubricants. Oil and silicone lubricants WILL break down the silicone at permanently damage the toy

  • Wash thoroughly with soap and warm water before and after each use 

  • Don't store silicone toys touching each other. Silicones can react with each other and melt together, or stain each other. 


What lubricants are safe to use?

Stick to water based lubes. Any other lubricants can permanently damage the toy and make it unsafe for use. We recommend any popular name brand pure water based lubricants. X Lube is a great choice.


My toy looks a little different from the photo. Is that normal?

It is. Each toy is made one at a time, by hand. Each toy will have its own character and a slightly different finish. This is the fun! It makes each one unique, just like a mountain peak or a tree in the forest, not one is ever exactly the same. They are all functionally the same, just special in their own way. 


Do you make custom toys?

Custom shaped toys? No. Custom colors? Not right now, but we will soon. I am dedicating all my time to getting this whole shop running, bringing new adventures and toys to the table, and perfecting every step of the process. Keep an eye out, and we’ll let you know when we start doing custom colors.


Do you ship internationally?

We do! We are starting off with a select number of countries across the globe to ship to, as time goes on and we learn more about each individual country's import laws, customs, and payment processing we will add more countries to our shipping map.


How discreet is your packaging?

Your secret is safe with us. All toys are shipped in a wood grain cardboard box with our logo stamped on top. Also with discrete return shipping information that will appear with our address and the business name as “UTC.”. 

There is also a discrete shipping option at checkout if you want your toy to ship in a plain old cardboard box with nothing identifiable on the outside.


What is your return/refund policy?

Because of what we make we can't accept returns, or exchanges once the toy has shipped or began prodction. But if there's an issue with the toy we send you, please send us a detailed email with pictures and a description of the issues to support@untamedtrading.co. We work hard to make sure that everything that leaves the shop is of the highest quality. But in the unlikely event that there's an issue, we will do everything we can to make it right.


How long does it take to process orders?

I pour, trim, and pack each order by hand. I try to ship as quickly as possible, and you should expect each toy to ship within 3-7 business days, sometimes faster, sometimes a little slower. Big drops, and new releases can extend that time, but we will let you know by email if there will be a delay. 


Can I change or cancel my order?

Once an order is placed, if you need to make a change please reach out as fast as possible. Once a toy is poured, or shipped, we can't make changes to the order. Even then, still reach out and I'll see what I can do to help you out. 


What payment methods do you accept?

We accept most major credit cards through our secure checkout. We never store your credit card information.


How do I stay updated on new releases?

Our social media sites are the best way to stay updated on new releases, limited drops, and all the new happenings at Untamed Trading Co. 

Twitter: https://x.com/untamedtrading

Bluesky: https://bsky.app/profile/untamedtrading.co


Who is Richard?

That's me! I'm the wolf behind this whole operation. I run the mountain shop and explore the mountains in search of the best dicks the wilds have to offer. I do it all here!

But in all seriousness, Richard is the fictional character that represents the brand. His storytelling, and adventures bring this brand to life, and makes this world that is Untamed Trading Co. Sorry to break the third wall! But some people may want to know that this shop isn't being run by an actual wolf.

I have more questions!

If you have any more questions or need any assistance don't hesitate to reach out to contact contact@untamedtrading.co. we will do our best to answer any questions, and help you in any way possible.