All orders are handmade and processed in the order they are received. Typical processing time is:
- 3–7 business days for in-stock items
- Up to 10–14 business days for made-to-order items
We do not ship on weekends or holidays. If we are experiencing a high volume of orders, processing times may be delayed slightly — we’ll keep you updated via email.
Shipping costs are calculated at checkout based on your location and selected shipping method. We offer shipping via major carriers such as USPS, UPS, or FedEx, depending on your region and order size.
Shipping Option | Estimated Delivery Time
----------------------|------------------------------
Standard (US) | 3–7 business days after dispatch
Expedited (US) | 2–3 business days after dispatch
International | 7–21 business days, varies by location
Please note that delivery times are estimates and may be affected by carrier delays, weather, or customs.
We currently ship throughout the United States. Tracking information will be provided once your order has been dispatched.
We offer international shipping to select countries. International orders may be subject to:
- Customs duties, taxes, or import fees, which are the responsibility of the buyer
- Delays due to customs processing or local delivery conditions
We do not guarantee delivery dates for international shipments.
You’ll receive a tracking number by email once your order ships. Please allow up to 24–48 hours for tracking to activate.
If your tracking says “delivered” but you haven’t received your package, please contact the shipping carrier directly or reach out to us at support@untamedtrading.co.
Once your package is in the hands of the carrier, we are not responsible for delays, losses, or theft. However, if your package arrives damaged, contact us within 7 days of delivery with:
- Your order number
- Clear photos of the packaging and product damage
We will evaluate the issue and may offer a replacement or store credit at our discretion.
All items are shipped in plain, unbranded packaging to protect your privacy. The return address will simply show "Untamed Trading Co. LLC" with no indication of product contents.
For any shipping-related questions, reach out to us at:
📩 support@untamedtrading.co